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PURPOSE AND OBJECTIVES As an Application Support IT Service Desk Agent, you will act as the first point of contact for SAP internal employees for application-based issues. Such as but not exclusively relating ... to SAP portal and SAP SRM solutions. Using our ticket system, you will

PURPOSE AND OBJECTIVES As a Kana Support Service Desk Agent, you will act as the first point of contact for SAP customers on our SAP Community Network application. Using our ticket system, you will ensure the IT ... Incidents and Service Requests are resolved within a given SLA. This is

PURPOSE AND OBJECTIVES As a Support Engineer, you trouble-shoot and solve incoming customer problems that are reported online through the customer service system at SAP. This task regularly involves liaising with ... development teams. By utilising teamwork, knowledge databases, problem